Questions Before You Buy?
Questions Before You Buy?
Purchasing aesthetic equipment is a significant investment, and we're here to help.
Whether you're evaluating your first device or adding to an existing practice, our Ecommerce Team can answer questions regarding device compatibility, consumables, financing, warranties, training, and support.
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Frequently Asked Questions
Why is shipping so expensive?
Many devices require freight shipping, specialized packaging, insurance, and careful handling to ensure they arrive safely and in working condition.
How long does shipping take?
Devices: 10–15 business days handling, followed by 10–12 business days shipping
Handpieces: 10–15 business days handling, followed by 3–5 business days shipping
Small Package Items: 1–2 business days handling, followed by 3–5 business days shipping
Are your devices tested?
Yes. Our devices are inspected and tested prior to being listed for sale.
Do you offer financing?
Yes. Financing options are available on many devices. Contact our team for details.
What warranty is included?
Warranty coverage varies by product and will be clearly outlined before purchase.
Can I purchase consumables from MRP?
Yes. We offer consumables and replacement parts for many of the systems we sell.
Still have questions?
Contact our Ecommerce Team and we'll be happy to help.